Chetnet Wireless Troubleshooting

Wireless Wireless Troubleshooting - We understand and fix WiFi problems when they happen with professional desktop and mobile software and hardware.

Wi-Spy Air

wi-spy air

The Wi-Spy Air is also a dual-band Spectrum Analyzer. On top of that, it also has a dedicated WiFi chip that captures WiFi packets.

 On some occasions, we can locate and isolate without the need of firing up a laptop. This small but very powerful tool enables us to a visual overview of your wireless environment, including your neighbouring netwroks. 



Eye PA

Eye P.A. is our toolkit for visual packet analysis. Quickly view WiFi airtime utilization for all access points, client devices, and packet types transmitted on a selected channel. Identify and fix common WiFi configuration issues, such as non-standard channels, channel saturation, legacy data rates and sub-optimal network security. Find and fix packet loss, monitor channel capacity, and minimize congestion.



Chanalyzer Essential is a deep dive into spectrum analysis. Monitor your 2.4 and 5GHz WiFi networks in real time, visualize radio frequency (RF) congestion, locate sources of WiFi and non-WiFi interference, monitor WiFi channel saturation, and detect intermittent WiFi interferers. Create visually compelling reports of dead spots, saturation, and rogue APs.

Chetnet Wireless Troubleshooting

Wireless networking is quite complicated behind the scenes, for this reason we use he above tools to help us locate and fix issues on your wireless network.

Interference can be a real issue, especially in crowded areas. When most people first get their Internet set up, they leave settings unchanged, which means default wireless frequency channels — like 1, 6 and 11 — become very crowded. There can be lots of reasons for potential interference such as lighting and microwave ovens which are virtually impossible to detect without the right tools.

Unfortunately, drivers can still wreak havoc on a Windows machines, even with Windows updates turned on, most hardware drivers do not automatically refresh. Check the drivers for your wireless adapter and make sure you have them updated.