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privacy-policy

Privacy Policy

Last updated: [06-03-25]

Effective Date: [06-03-25]

Introduction
Welcome to the DunkirkFC mobile app (the “App”), provided by Chetnet Limited (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using the App, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.

This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR), as well as the policies of the Apple App Store and Google Play Store.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when you register for an account or use the App. This may include:

  • Your name
  • Email address
  • Username
  • Profile information (e.g., profile picture)

1.2 Information from Third-Party Social Media Services

If you choose to register or log in using a third-party social media account (e.g., Apple, Google, or Facebook), we may collect information from that service, such as your name, email address, and profile picture. In this case, we do not collect or store your password.

1.3 Usage Data

We may automatically collect information about how you interact with the App, including:

  • Device information (e.g., device type, operating system, unique device identifiers)
  • Log data (e.g., IP address, app crashes, usage times)
  • Analytics data (e.g., features used, time spent in the App)

1.4 Cookies and Similar Technologies

While the App itself does not use cookies, third-party libraries or services integrated into the App may use cookies or similar technologies to collect information and improve their services. You can manage your preferences for these technologies within your device settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the App
  • To manage your account and provide customer support
  • To communicate with you about updates, promotions, or important notices
  • To analyze usage trends and optimize the App’s performance
  • To comply with legal obligations and enforce our terms and conditions

3. Password Security

If you choose to create an account directly within the App, we will collect and store your password in a secure, hashed format. We do not store passwords in plain text, and our systems are designed to protect your credentials from unauthorized access.

Alternatively, you may choose to log in using a third-party authentication service (e.g., Apple, Google, or Facebook). In this case, we do not collect or store your password; instead, the third-party service handles your login credentials securely.

We recommend using strong, unique passwords and enabling two-factor authentication (2FA) where available to further protect your account.

4. Legal Basis for Processing (UK GDPR Compliance)

Under the UK GDPR, we rely on the following legal bases to process your Personal Information:

  • Consent: When you voluntarily provide information, such as during registration or when using third-party login services.
  • Contractual Necessity: To fulfill our obligations under the terms of service you agree to when using the App.
  • Legitimate Interests: To improve the App and provide a better user experience.
  • Legal Obligations: To comply with applicable laws and regulations.

5. Sharing Your Information

We do not sell or rent your Personal Information to third parties. However, we may share your information in the following circumstances:

  • With third-party service providers who assist us in operating the App (e.g., hosting, analytics, customer support).
  • With social media platforms if you choose to log in using a third-party account.
  • When required by law or legal process, or to protect our rights, property, or safety.
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets.

6. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You can delete your account and associated data at any time through the App’s user menu. Upon deletion, your Personal Information will be permanently removed from our systems, except where we are required to retain it for legal or regulatory purposes.

7. Security

We take reasonable measures to protect your Personal Information from unauthorized access, use, or disclosure. This includes using industry-standard encryption for data transmission and secure hashing for password storage. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

8. Children’s Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information from our servers.

If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at HERE.

9. Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights regarding your Personal Information:

  • Access: Request a copy of the information we hold about you.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erasure: Request deletion of your information.
  • Restriction: Request that we limit how we use your information.
  • Portability: Request a transfer of your data to another service provider.
  • Objection: Object to our use of your information for specific purposes.

To exercise any of these rights, please contact us at HERE.

10. International Data Transfers

If we transfer your Personal Information outside the UK or European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the App after any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: HERE